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Pacific CoastCom Offers Reliable Rural Internet

Living in rural areas throughout British Columbia doesn’t mean you shouldn’t get access to fast, reliable internet. Pacific CoastCom offers the TELUS smart hub for all your rural internet needs. Once installed, you’ll have Wi-Fi perfect for streaming, playing online games, or just surfing the web with download speeds up to 25 MBPS. The TELUS hub is an ideal companion for our TELUS home security system, ensuring your home is safe while you binge your favorite shows. Contact one of our knowledgeable representatives to schedule your TELUS smart hub installation.


TELUS Smart Hub 5G with Cheetah

What is The TELUS Smart Hub?

The TELUS smart hub is a piece of equipment that supports our robust TELUS LTE network to provide internet to rural homes throughout British Columbia. Once the device is installed, you can access reliable Wi-Fi throughout your home. With the TELUS hub, you’ll have the power of TELUS’ reliable 5G network and the peace of mind that you’re equipped the handle whatever comes your way. We offer various plans designed to meet your needs and your budget. Making your rural home internet accessible allows your entire family to connect and enjoy the internet. Be sure to check if TELUS smart hub is available where you live.


Addressing Your TELUS Hub Questions

We’ve compiled a list of some of the more frequent questions we receive. Our goal is to hopefully address all your questions and give you the confidence to select our TELUS smart hub. If your question isn’t answered or seen below, please feel free to reach out to one of our knowledgeable representatives. We will happily answer your questions and review your area’s availability and plans. These questions are more of a general overview. For specifics, it’s best to ask one of our representatives.


Unfortunately, no. Once installed into your home, the TELUS Smart Hub is in a fixed location. If you move your smart hub, your internet service will be blocked, and you’ll receive an email notifying you. To get the service back, you’ll have to move the TELUS smart hub to its original location and follow the instructions in your email. If you do not receive the email regarding your block in service, you’ll need to validate the email address on your TELUS account.

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The short answer is yes. The quality of your videos depends on the internet speed included in your plan. Each streaming service has its quality demands. We’ve compiled the specifications for two of the most popular streaming services currently, YouTube and Netflix. Check their website for the specifications to see what other streaming services require. Here is a breakdown of the internet speeds needed for the essential quality to the best the services offer: • YouTube – To stream at their lowest quality of 360p, you must have 1 MBPS internet. If you wish to access their best at 1080p, YouTube suggests having at least 8 MBPS. • Netflix – To stream their lowest quality video requires an internet speed of 1.5 MBPS. Super HD video from Netflix requires internet speeds of 7 MBPS. For those with the proper set-up, if you wish to stream 3D video, it needs an internet speed of 12 MBPS.



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Determining if the TELUS hub can provide Wi-Fi to your entire home is complicated. You’ll have no issue if you’re looking for the internet to surf websites, stream videos, and share and edit photos. Where it gets uncertain is the speed of the Wi-Fi throughout your home. On average, the TELUS smart hub can provide maximum speeds and coverage within 2,000sq. ft around the device. It’s possible your home’s unique characteristics (such as construction material, electronic devices, and home décor) can distort the Wi-Fi. The number of devices connected to your TELUS smart hub determines its speed and effectiveness.



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Rural Internet You Can Rely On

Pacific CoastCom believes you should have access to fast, reliable, and affordable internet because you live in rural British Columbia or Alberta. The TELUS smart hub is the perfect addition to any home, ensuring your entire family can binge-watch their favorite shows while posting about their weekend on their social media sites. We offer multiple plans perfect for you to match your needs while not going over your budget. Contact one of our representatives to see if the TELUS hub is available for your area. We would be happy to answer your questions and get you scheduled for insulation.


As a TELUS Platinum Dealer, you get all of the benefits & technology of TELUS, but with superior, personalized customer service!