Transform how your business connects and collaborates
TELUS Business Connect brings calls, messages, and meetings together on one platform. Powered by AI that automates tasks and elevates your customer experience. Built for modern business.
TELUS Business Connect
TELUS Business Connect is a cloud-based business communications platform that brings calling, messaging, video meetings, team collaboration, and call management together in one solution. Employees can stay connected from a desk phone, smartphone, computer, or tablet, making it easier to communicate with customers and work from virtually anywhere.
Keep Every Customer Conversation Moving
Missed calls can mean missed opportunities. TELUS Business Connect helps your team respond faster with intelligent call routing, auto-attendants, voicemail, business messaging, video meetings, and mobile access. Whether employees are in the office, working remotely, or on the road, they can stay connected through one flexible business communications platform.
Get these features and benefits when TELUS connects your business
Make it easy for customers to connect with your business. Create customized greetings and call directories, send calls to the front desk, or route them to sales, support, marketing, and more.
Audio and video conferencing features enable your team to collaborate through virtual meetings with clients.
A toll-free number adds convenience for your customers.
An IP fax allows you to send and receive documents digitally and eliminate being in the office to receive paper faxes.
An easy-to-use mobile app allows you to establish one main business number and use it across multiple devices. Allow your customers to connect with your team anytime and from anywhere.
Business Connect
|
Business Connect
|
Business Connect
|
|
Per seat when bundled on a 3-year contract |
$25/mo. | $30/mo. | $35/mo. |
Per seat when unbundled on a 3-year contract |
$30/mo. | $35 /mo. | $40 /mo. |
| Calling to Canada and U.S | Unlimited | Unlimited | Unlimited |
| Texting within Canada | - | ||
| Mobile & desktop app | |||
| AI Assistant | - | ||
| Auto-attendant & virtual receptionist | |||
| Single number reach | |||
| Call display | |||
| Call logs | |||
| Multi-level IVR | |||
| IP Fax | |||
| Video conferencing | - | (up to 100 participants) | (up to 100 participants) |
| Audio conferencing | - | (up to 1000 participants) | (up to 1000 participants) |
| On-demand call recording | - | ||
| Automatic call recording | - | - | |
| App Integrations | - | - | |
| Manage multiple locations | - | - | |
| Integration with Office 365 & G Suite | - | ||
| Toll-free number included ($0.07/min) | |||
| Live reports | - | Add-on option | Add-on option |
| Video conference rooms | - | Add-on option | Add-on option |
| Additional toll-free number | Add-on option | Add-on option | Add-on option |
Business Connect Voice Plus
Per seat when bundled on a 3-year contract $25/month
Per seat when unbundled on a 3-year contract $30/month
See more
- Calling to Canada and U.S: Unlimited
- Texting within Canada
- Mobile & desktop app
- AI Assistant
- Auto-attendant & virtual receptionist
- Single number reach
- Call display
- Call logs
- Multi-level IVR
- IP Fax
- Toll-free number included ($0.07/min)
- Live reports: Add-on option
- Video conference rooms: Add-on option
- Additional toll-free number: Add-on option
Business Connect Enhanced
Per seat when bundled on a 3-year contract $30/month
Per seat when unbundled on a 3-year contract $35/month
See more
- Calling to Canada and U.S: Unlimited
- Texting within Canada
- Mobile & desktop app
- AI Assistant
- Auto-attendant & virtual receptionist
- Single number reach
- Call display
- Call logs
- Multi-level IVR
- IP Fax
- Video conferencing (up to 100 participants)
- Audio conferencing (up to 1000 participants)
- On-demand call recording
- Integration with Office 365 & G Suite
- Toll-free number included ($0.07/min)
- Live reports: Add-on option
- Video conference rooms: Add-on option
- Additional toll-free number: Add-on option
Business Connect Complete
Per seat when bundled on a 3-year contract $35/month
Per seat when unbundled on a 3-year contract $40/month
See more
- Calling to Canada and U.S: Unlimited
- Texting within Canada
- Mobile & desktop app
- AI Assistant
- Auto-attendant & virtual receptionist
- Single number reach
- Call display
- Call logs
- Multi-level IVR
- IP Fax
- Video conferencing (up to 100 participants)
- Audio conferencing (up to 1000 participants)
- On-demand call recording
- Automatic call recording
- App Integrations
- Manage multiple locations
- Integration with Office 365 & G Suite
- Toll-free number included ($0.07/min)
- Live reports: Add-on option
- Video conference rooms: Add-on option
- Additional toll-free number: Add-on option
Versatile and Flexible
Access your phones from anywhere, using almost any device. Direct the system to your landline, mobile app, tablet, smartphone or computer. If you have overseas customers, customers who travel, or you and your team are on the road a lot, it’s easy to communicate fast.
Enhance Responsiveness
The centralized VOIP system allows you to eliminate multiple voicemail servers and send messages straight to your email or phone. Support employees and serve customers with greater transparency by using phone recordings to access employee phone logs. Make communication convenient and easy for employees and customers with Video and Audio Conferencing functionality.
Satisfied Customers
Be available after hours by redirecting calls to your personal line, or to a support representative. Keep those customers engaged with after-hours greetings to provide information, hear holiday greetings or other customized messages.
Expand Your Business
Looking to open a new satellite office or expand into a new country? Looking to open a new satellite office
or expand into a new country? TELUS Business Connect supports expansion and makes it easy to manage a global workforce. Our single phone system will manage overall company communications from anywhere, whether you’re expanding across the street or across the world.
Desk Phones
Easy Payment: from $5/month
No term contracts: from $155
Cordless Phones
Easy Payment: from $5/month
No term contracts: from $155
Reception Phones
Easy Payment: from $5/month
No term contracts: from $155
Conference Phones
Easy Payment: from $5/month
No term contracts: from $155
Add- ons
TELUS White Glove installation service is available as an add-on to all Business Connect plans. Chat with an Account Manager for more details.
Live Reports
$35/mth
Receive real-time data about agents and queues for your call centre.
Video Conference Rooms
$65/mth
Turn any meeting room into a video conferencing space.
Additional Toll-free Number
$8.99/mth
Add other toll-free numbers to your Business Connect account.
We are a full-service TELUS Business Connect dealer. Our trained sales and support professionals will work with you to find the solution you need for your business. Our team will set up the system, train you and your staff, and provide post-sales support.
Product Terms & Conditions
Read more
– Offer subject to change or end without notice. The $5 per month bundle discount is applied to the regular price per Business Connect seat. To receive the $5 per month discount, customers must add Business Connect service bundled with one of the following services: Voice-capable Mobility plan, Secure Business, Fibre Internet or Office Internet. Final eligibility for Business Connect will be determined by a TELUS representative.
– Single Number reach for up to 4 devices.
– Only available on your Business Connect number. Business Connect calling requires an office Internet, Wi-Fi or cellular data connection.
– Host up to 1000 participants.
– Promotional pricing is available to new customers signing up for Business Connect and Internet, or more new services (excluding mobility), who have not subscribed to TELUS wireline services in the past 90 days. Minimum system requirements apply. Offer not available in all areas. Final eligibility for service will be determined by a TELUS representative at the time of order provisioning and credit qualification will apply.