About Us
About Pacific CoastCom (PCC)
Pacific CoastCom (PCC) is a locally owned telecommunications provider serving individuals, families, and businesses across Western Canada since 1987. Our team lives and works in the communities we serve, providing knowledgeable advice, personalized support, and reliable communication solutions tailored to each customer’s needs.
We offer TELUS and Koodo mobility, home and business services, two-way radios, satellite communications, cellular signal boosters, and fleet and asset GPS tracking. Whether you need dependable connectivity at home, on the road, at a remote worksite, or across your business operations, PCC is here to help you stay connected.
We’re Here to Serve You
As a TELUS Platinum Partner and a long-standing telecommunications provider,
PCC is proud to be recognized for both industry performance and customer service.
With 19 locations across British Columbia and Alberta, along with online and
remote support, our team is ready to help individuals, families, and businesses
find the right communication solutions.
Our History
Since 1987, Pacific CoastCom has provided the experience, knowledge, and support customers need to stay connected.
We are a full-service solution supplier and one of Western Canada’s most experienced telecommunications providers. Our Business Solutions Team is committed to fostering long-term relationships with clients by providing customized, proven solutions in an environment of integrity. We understand the complexities of today’s business market and know that companies need practical, productive tools to maximize their investment in communications.
PCC has multiple Business Centres with highly trained service technicians that are constantly being updated on the latest products, repair procedures, and installation practices. Our account managers receive ongoing training provided by manufacturers and industry specialists, ensuring that they remain current with the newest solutions available. We are a team motivated towards customer excellence, captured by our industry, and as our references will attest, we earn the right to be called your communications partner.
Meet the Team
The foundation of our organization- our technology experience, our passion to innovate and our relationships with our clients and partners is our people.
Our highly trained technicians are constantly being updated on the latest products, repair procedures, and installation practices.
Our inside and outbound sales associates receive ongoing training provided by manufacturers and industry specialists, ensuring that they remain current and knowledgeable on the newest solutions available. We are a group captured by our industry and dedicated to providing an unparalleled customer experience.
We Serve Homes & Businesses in British Columbia and Alberta
As a Platinum Partner of TELUS, Pacific CoastCom (PCC) is more than just a phone and internet provider serving British Columbia and Alberta. While we’re committed to connecting you with our communications services, we’re also just as committed to doing good for our local communities. We’re the right team to choose for all your mobile, home, and business communication needs. Not only do we provide unmatched customer service and comprehensive support, but we also work to improve the lives of our customers by keeping them connected with their friends and loved ones. Please reach out to us today for more information about the product and services we provide.
What Sets Us Apart from Our Competitors
At Pacific CoastCom (PCC), our goal is to provide our customers with service they can’t find elsewhere. When you choose us to provide your mobile phone, internet, security, or other communications services, you can feel confident you are getting the very best service. We strive to be a business you can be proud to work with, not only because of our superior service but also our mission to do good. The following qualities set us apart from our competitors and makes us the right choice for your communications needs:
Our Stellar Service
We strive to maintain our top customer satisfaction rating by providing enhanced customer service. We can provide support online, on the phone, or face-to-face.
Our Dedicated People
We have a diverse and inclusive team that’s committed to our customers and to bettering our communities. Our staff will ensure you get the best service.
We Give Back to Our Communities
As part of the TELUS family, Pacific CoastCom (PCC) shares the TELUS commitment to giving back. We believe in investing in our local communities to build stronger neighborhoods and help those in need. Our team gives back through big and small acts with the goal of positively affecting the communities where we live and work.
We Support Sustainable Business Practices
We recognize the importance of reducing environmental impact and building more sustainable operations. Across our locations in British Columbia and Alberta, PCC continues to adopt responsible business practices and support technologies that help customers work more efficiently, reduce unnecessary travel, and stay connected in smarter ways.
As part of the broader TELUS community, we are committed to making thoughtful choices that support the communities we serve and contribute to a more sustainable future.
Services We Provide
At Pacific CoastCom (PCC), we offer a range of telecom services to help our clients stay connected. With 40 years of experience, you can trust that we have the knowledge to provide the services and support you need. We have 19 local locations that offer assistance with any problems you may face. You can count on us to provide comprehensive service personalized for your specific requirements, at no extra cost to you. We offer many different services to suit your needs, including:
Home Services
We can equip your home with the best telecom technology, including TELUS PureFibre Internet, TELUS Optik TV, and TELUS SmartHome Security.
Internet
Internet service is now a necessity for both homes and businesses. We can help keep you connected with TELUS’ fast and reliable networks.
Business Services
We provide business mobility, phone, internet, TV, security, two-way radios,
satellite communications, cellular signal boosters, and fleet and asset GPS tracking.
Mobility
It’s important to stay connected, even when you’re on the move. We offer a range of mobile services, including TELUS Mobility, Koodo, and more.
Bundles
If you need multiple services, you’ll love the fact that we bundle many of them together. This helps you save money while still getting you all the services you need.
Our Goal Is to Help You Stay Connected
Our goal is to help people and businesses stay connected with reliable access to the technology they depend on. We provide communication solutions that support work and everyday life, helping customers stay productive, informed, and connected wherever they are.
Contact Us Today
Pacific CoastCom (PCC) is the provider to choose for all your telecom needs. We strive to provide our customers with the best experience and service in all of British Columbia & Alberta. Whether you need internet service for your home, mobile phones for your family, or a bundle to support your business operations, we are here to set up services. Please reach out to us today for additional information.